Privacy Policy
At Lapaonne, owned by Elite Ecom FZC, safeguarding your privacy is our top priority. This Privacy Policy outlines the types of information we collect, how we use it, and how we ensure your data remains secure. This policy is applicable solely to online activities and does not extend to information collected offline or via other channels.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information We Collect
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Personal Information: When you contact us directly, register an account, or place an order, we may collect information such as your name, email address, phone number, and address. This information is collected to facilitate communication, process orders, and enhance your shopping experience.
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Order Management: To fulfill orders, we collect necessary personal information to process payments and deliver products.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing, operating, and maintaining our website
- Improving and personalizing your experience
- Understanding and analyzing website usage
- Developing new products, services, and features
- Communicating with you, including customer service and marketing
- Sending promotional emails
- Detecting and preventing fraud
Advertising Partners
We may work with advertising partners who use cookies and web beacons. Our advertising partners include:
- Snapchat
- TikTok
Each partner has its own Privacy Policy governing their use of user data.
Contact Forms and Newsletters
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Contact Forms: When you use our contact form, you provide information that we use to respond to your inquiries. This information is retained as long as necessary to address your request.
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Newsletters: To receive updates and promotions, you may subscribe to our newsletter. Each newsletter includes an unsubscribe link to opt-out of future communications. Your email address will be added to our subscriber list only with your explicit consent.
Log Files
We use log files to track visitors on our website. This includes IP addresses, browser types, ISP information, and timestamps. This data helps us analyze trends, administer the site, and gather demographic information, but is not linked to personally identifiable information.
Cookies and Web Beacons
Our website uses cookies to store information about your preferences and the pages you visit. This helps us customize content and improve your experience. Cookies may also be used by third-party advertisers.
Google DoubleClick DART Cookie
Google uses DART cookies to serve ads based on user visits to our site and other sites. You can opt-out of DART cookies by visiting Google's ad and content network Privacy Policy at Google Privacy Policy.
Advertising Partners’ Privacy Policies
Consult each advertising partner's Privacy Policy for information on how they handle user data. We do not control third-party cookies or tracking technologies.
Third-Party Privacy Policies
Lapaonne's Privacy Policy does not apply to other websites or advertisers. For detailed information on third-party practices, consult their Privacy Policies.
CCPA Privacy Rights
Under the CCPA, California consumers have rights including:
- Requesting disclosure of personal data collected
- Requesting deletion of personal data
- Opting out of the sale of personal data
To exercise these rights, contact us within one month of your request.
GDPR Data Protection Rights
Under GDPR, you have the following rights:
- Access: Request copies of your personal data.
- Rectification: Correct or complete inaccurate or incomplete information.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Request restriction of data processing under certain conditions.
- Objection: Object to data processing under certain conditions.
- Portability: Request data transfer to another organization or directly to you under certain conditions.
Contact us within one month to exercise these rights.
Children's Information
We do not knowingly collect personal information from children under 13. If you believe your child has provided such information, please contact us immediately for prompt removal.
Contact Information
For questions regarding our Privacy Policy, please contact us at:
- Email: info@lapaonne.com
- UAE Address: M46, SPC Free Zone, Sharjah, UAE
- US Address: 25523 Kylemore Dr, Aldie, VA 20105, United States
Cookies We Collect
Below is a list of cookies we collect and their purposes:
| COOKIE Name | Description |
|---|---|
| CART | Association with your shopping cart. |
| CATEGORY_INFO | Stores category info to display pages more quickly. |
| COMPARE | Items in your Compare Products list. |
| CURRENCY | Your preferred currency. |
| CUSTOMER | Encrypted version of your customer ID. |
| CUSTOMER_AUTH | Indicator of current login status. |
| CUSTOMER_INFO | Encrypted version of your customer group. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID. |
| EXTERNAL_NO_CACHE | Indicates whether caching is disabled. |
| FRONTEND | Session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | Most recent product viewed. |
| NEWMESSAGE | Indicates receipt of a new message. |
| NO_CACHE | Indicates whether cache use is allowed. |
| PERSISTENT_SHOPPING_CART | Link to your cart and viewing history. |
| POLL | ID of polls voted in. |
| POLLN | Information on polls voted on. |
| RECENTLYCOMPARED | Items recently compared. |
| STF | Information on products emailed to friends. |
| STORE | Selected store view or language. |
| USER_ALLOWED_SAVE_COOKIE | Indicates if cookies can be saved. |
| VIEWED_PRODUCT_IDS | Products recently viewed. |
| WISHLIST | Encrypted list of products added to your Wish list. |
| WISHLIST_CNT | Number of items in your Wish list. |